// About US
Your Trusted Embroidery Digitization Experts
We are dedicated to delivering high-quality embroidery digitizing with fast turnaround, helping you focus on producing flawless embroidery without delays.
15+
Years of Experience
// Our Story
Delivering Exceptional Results Every Time
Founded with a passion for precision and stitch accuracy, SuperDigitizers was built to support embroidery professionals with reliable, production-ready digitizing services.
With over 15 years of hands-on industry experience, our team specializes exclusively in embroidery digitizing—handling everything from simple logos to complex, high-detail artwork. We take pride in delivering consistent quality, fast turnaround, and dependable results for every project.
- 98% Customer Satisfaction Rate
- Thousands of Designs Digitized
- Experienced In-House Digitizers
- High Client Retention Rate
// Our Process
Curious? See How it works
1. Select a Plan & Get Started
Choose a monthly credit package that fits your embroidery digitizing needs and create your account.
See our Pricing Here
2. Get Access to Our Portal
Log in to your personal client portal to manage projects, track progress, and communicate easily.
3. Submit Your Design
Create a new task by adding instructions and uploading your artwork in any common file format using our Portal
4. Professional Digitizing
A skilled embroidery digitizer is assigned to your project and digitizes it with precision and care.
5. Internal QA Testing
Each design goes through a quality check to ensure clean stitches, proper density, and machine-ready output.
6. Review & Approval
Review your completed file, request revisions if needed, or approve and download the final design.
// Frequently asked questions
Have some Questions? See our FAQs
What is embroidery digitizing?
Embroidery digitizing is the process of converting artwork or logos into a stitch file that embroidery machines can read and stitch accurately on fabric.
What embroidery services do you offer?
We offer all embroidery-related digitizing services, including logo digitizing, cap and hat digitizing, 3D puff digitizing, appliqué digitizing, patch digitizing, small text digitizing, large design digitizing, file conversion, and embroidery file editing or fixing.
How does your pricing work?
We use a monthly credit-based pricing model. You choose a package, and credits are deducted based on the complexity of each project.
For details, checkout our pricing page
What are credits?
Credits are used to pay for embroidery digitizing projects. Each project consumes a specific number of credits depending on its complexity.
For details, checkout our pricing page
How many credits does a project use?
The credit usage is based on stitch complexity, detail level, and artwork requirements.
- Basic Project: 1 credit
- Advanced Project: 2 credits
- Expert Project: 4 credits
What counts as a project?
A project includes one embroidery-ready digitized file for a single placement and size, delivered in any machine format you need.
Which file formats do you provide?
We support all major embroidery formats, including DST, PES, EXP, JEF, VP3, XXX, HUS, and more.
How do I submit a design?
After signing up, you’ll get access to a client portal where you can create a new task, add instructions, upload your artwork, and submit it for digitizing.
What file types can I upload?
You can upload most common artwork formats such as JPG, PNG and PDF
What is your turnaround time?
Most designs are completed within 24 hours. Many simple projects are delivered even faster.
Do you offer rush services?
Yes, we provide priority option (1 extra credit) that moves you to top of the queue.
Do you offer unlimited revisions?
Yes. We offer unlimited revisions until you are satisfied, as long as the revisions stay within the original project scope.
What is considered “within scope” for revisions?
Revisions include stitch adjustments, density changes, color tweaks, and minor design refinements. Major artwork changes or entirely new designs are termed as new projects.
Will I be notified when my design is ready?
Yes. Once your design is completed, you’ll receive an email notification, and the file will be available in your portal.
Do you test files before delivery?
Every design goes through a quality check to ensure it is machine-ready, clean, and optimized for production.
Which embroidery machines do you support?
Our files are compatible with all major embroidery machines, including Tajima, Barudan, Brother, Ricoma, Melco, Happy, and others.
Can I use the same design on multiple garments?
Each project includes one standard size and placement. Additional sizes or placements may require extra credits.
Do unused credits roll over?
Yes, any unused credits will carry over to the next billing cycle.
Who owns the digitized files?
You own the final digitized embroidery files and may use them for your production needs without restrictions.
Who is this service best for?
Our services are ideal for embroidery shops, apparel brands, promotional product companies, resellers, and anyone needing reliable embroidery digitizing.
How do I get started?
Simply sign up, choose a monthly package, submit your design through the portal, and we’ll handle the rest.